We are not set up for International Calling but we are now able to receive text messages from Australia, Canada and Japan. Please also email us with your information and we will respond with an acknowledgement of your request usually within a 24 hour period but do keep in mind the time difference between the Country in which you live and Hawaii. When you arrive on the Big Island please call us from a landline to let us know that you are here and provide us with all the pertinent very important hotel/condo/vacation rental information.
You may also ask the Concierge to contact us with your information as well. Many families buy "Pay As You Go" phones when they arrive in Hawaii. They are inexpensive, easy to use and provide you with a local phone number and if you lose it, leave it behind, or accidentally go swimming with it you won't experience too much frustration.