24 hour notice is preferred. An additional $2.00 an hour is charged per child between the hours of
12 midnight and 8AM.
A $25.00 service fee is charged for sits with four hours or less prior notice and will depend upon availability of nannies.
A $25.00 service fee is charged for providing childcare outside of our Kona and Kohala Coast service area.
Cash payments, money orders, or travelers checks are paid directly to the nanny/nannies providing service at the end of each day's sit. Gratuities are not included.
A major credit card is required to secure each sit. We acept Visa, Mastercard, American Express and Discover.
We only charge the credit card if a cancellation is made without giving us at least 72 hours notice. A cancellation fee equal to the 4 hour minimum for that sit is charged for a cancellation made less than 72 hours before an assigned sit.
Any booked sit of 5 days or longer requires a 14 day notice of cancellation otherwise the credit card used to book will be charged a minimum of $500.
A canellation fee equal to the 4 hour minimum plus a $15.00 travel fee is charged if the sit is cancelled 24 hours or less before the scheduled time.
Once the 4 hour minimum has been met, if you take your child/children in and out of your nanny's care in increments of less than an hour your nanny will charge you the regular rate for all of the children assigned to her.
Once the 4 hour minimum has been met, if you take your child/children out of your nanny's care for more than an hour or longer you will not be charged for that child/children while they are not in her care.
Due to the busy scheduling of the nannies we charge a 4 hour minimum if you want to interview the nanny prior to hiring.
24 hour notice is requested however nanny service depends on availability.
Requests with less than 4 hours’ notice incur a $25 'last minute' fee.
Credit cards with expiration date and security code are required to make and hold reservations, but due to new security guidelines, this will need to be called into our office within 24 hours of making a reservation.
Direct cash or traveler's check payments are required at the end of each service, with receipt issued to client upon request.
Client will be asked to sign medical release form and service agreement.
Four hours at the confirmed rate will be charged if less than 72 hours is given to cancel your nanny.
If less than 24 hours notice is given to cancel your nanny, the current travel fee will be assessed as well.
A $500.00 fee will be assessed for confirmed bookings 5 days or longer canceled with less than 14 days notice.
Rates are double time on Christmas Eve from 6PM through December 26th until 6AM, New Year's Eve from 5PM through January 2nd until 6AM.. Rates are time and a half on Thanksgiving, Easter, Memorial Day and Fourth of July.